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Please expect delays for your order due to COVID19 restrictions & check current shipping availability here
Please expect delays for your order due to COVID19 restrictions & check current shipping availability here

Druksell Help Center & FAQs

How long will it be before I receive my order?

For standard shipping, you should receive your order within 7-14 business days. Please allow additional time for shipments to U.S Territories, PO Boxes.

Do you have free shipping?

We do offer free shipping for order above USD 100, however due to the pandemic, we are temporarily not offering free shipping.

What days do you ship?

We ship Monday through Friday. We need the weekends to spend with our 2 and 4 legged families. We don't ship on these holidays in Bhutan: Public Holidays, and weekends.

How can I track my order?

Once an order has shipped out, we send you an email with tracking number. Just copy the tracking number & visit our track my package, and enter your tracking number for an update

Payments

Can I pay online?

yes, Druksell offers your multiple payment options.

Our payment processors include Paypal.

Internationally accepted credit cards

Worldline for Visa & master card by Bank of Bhutan

Can I wire transfer money to Bhutan?

You can wire transfer directly to our local bank in Bhutan. We offer these options for Bulk & wholesale buyers

Is paypal available in Bhutan?

Currently Paypal is not available for Bhutan however you can make payments to Druksell via Paypal. We are one of the few online stores that offer payment payments.

Shopping in Bhutan

What is Bhutan famous for Shopping?

Bhutan is famous for organic & natural food products, handmade artisanal crafts, amazing textiles and herbal products

Bhutan produces a wide variety of locally made products by local artisans, entrepreneurs, startups and farming cooperatives.

What are the must buy products from Bhutan?

The following are the top 10 must buy products from Bhutan?

  1. Bhutanese herbal Tea
  2. Bhutan stamps
  3. Cordyceps from Bhutan
  4. Bhutan Whiskey & wines
  5. Prayer flags
  6. Incense sticks
  7. Pure Honey from Bhutan
  8. Essential Oils
  9. Craft products
  10. Organic processed food including chilies, ginger, turmeric etc.

Where to go souvenir Shopping in Bhutan?

For craft products, you can visit the popular craft bazaar zone where you can get good deals on local craft products.

However, if you are looking for authentic made & grown in Bhutan products, that you must visit CSI Market (the largest marketplace for small & medium enterprises in Bhutan).

What are the local handicrafts you can buy in Bhutan?

Local handicrafts include the likes of Wooden Masks, Blankets, Bags, Wall Hangings, Rugs, Containers, Jackets, Handmade Paper, Woven Fabrics, Bamboo Products, Cane Products, Wooden cups and bow among many others.